Supply Chain
How Bad Relationships Make Great Supply Chains – AKA, What Not To Do
The fastest way to ruin a supplier relationship is to make it transactional, skip the investment, and keep your cards close to your chest. The best partnerships flip all three, treating suppliers like people, understanding their business from the factory floor up, and communicating openly toward a shared North Star.
The conversation covers how walking a supplier's factory floor and meeting the engineers behind the product transformed a strained partnership, why investing means giving partners what they value rather than what you assume, and how a surprise bid process can leave everyone worse off. Plus, why open communication about volume and goals turns a dreaded phone call into one suppliers can't wait to answer.
Listen to the conversation.
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